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m I f Id

For our Webers Hotel - the hotel in the Ruhrturm we are looking for you as soon as possible!

With your cordial nature, you ensure the positive first impression of our guests after their arrival and take care of all matters relating to their stay. This requires a lot of friendliness, patience and politeness and a positive, constructive way of dealing with people. 2 phones are ringing, 100 e-mails in the inbox and the line in front of the reception is not getting any shorter? Your motto is: keep smiling and keep calm?! Then we can't wait to get to know you.

In addition to guest contact, the telephone and the e-mail inbox are your daily companions. You answer guest questions, take reservations by phone and make sure that the magical “100” doesn’t even reach the inbox.

Your tasks

  • You support the sales management in their daily work

  • You help with the preparation and follow-up of appointments, events and other sales activities

  • You maintain sales-relevant customer master data in our PMS system

  • You look after our existing customers

  • You research potential new customers and identify contacts and contacts

  • You do phone acquisition

  • You document and manage contact details and information

  • You create offers and contracts with the help of our PMS system

  • You coordinate and manage the options and follow-ups of our group offers

  • You enrich us with your cooperation in customer service and in the sale of the hotel offer


You are a passionate host and enjoy small talk with guests


You have very good manners and a feeling for the wishes of our guests


Keep smiling and be happy


You have a neat appearance


You are flexible to work in shifts


You can also express yourself in English


You are proficient in the Office programs Outlook, Word and Excel


You work independently and are well organized

Why do we work here?

Because we like what we do, because we find the changing challenges exciting, because we

Like people around us and appreciate respect for each other and just a great team

are! Flat hierarchies make it easier to manage daily tasks.

It awaits you

  • a team worthy of its name

  • a permanent employment contract

  • a regular working time

  • Employee rates for overnight stays in CPH partner hotels

  • private supplementary health insurance paid by the employer in addition to the salary

  • performance-related payment

  • training opportunities

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