FRONT OFFICE AGENT
m I f I d

For our Webers Hotel - the hotel in the Ruhrturm we are looking for you as soon as possible!

Do you love working responsibly, independently and with commitment at reception?

Are you the first point of contact for our guests and do you make them feel welcome and in good hands with your friendly and professional manner?

Do you live the philosophy of our hotel and stand for quality, service orientation and cordiality?

Then you can put your strengths to good use as a Front Office Agent (m/f/d).

Your tasks

You are responsible for the check-in and check-out of our guests and look after them throughout their stay
You coordinate and process reservation requests and take care of administration in the PMS system
You support the preparation of offers and invoices
You are the contact person for guest concerns and take care of their wishes and questions with a smile
You actively support the cooperation between the front office and other departments
You ensure that everything runs smoothly at reception, take on administrative tasks and contribute to a high level of guest satisfaction

You are a passionate host and enjoy small talk with guests

You have very good manners and a feeling for the wishes of our guests

;Keep smiling and be happy: This is your motto

You have a neat appearance

You are flexible to work in shifts

You can also express yourself in English

You are proficient in the Office programs Outlook, Word and Excel

You work independently and are well organized

Why do we work here?

Because we like what we do, because we find the changing challenges exciting, because we

Like people around us and appreciate respect for each other and just a great team

are! Flat hierarchies make it easier to manage daily tasks.

It awaits you

a team worthy of its name
a permanent employment contract
a regular working time
Employee rates for overnight stays in CPH partner hotels
private supplementary health insurance paid by the employer in addition to the salary
performance-related payment
training opportunities